FREQUENTLY ASKED QUESTIONS



HOW DO I CONTACT SCIENCEPICTURE.CO?


Phone: +353 1 642 5956


WHAT IS STOCK IMAGERY?


Stock imagery refers to images that are pre-made and are available to license for a set fee. With a stock image you don’t actually purchase the image itself but rather a license to use the image. We license our images under the Rights-managed license model which is a long established industry standard for high-end imagery.


WHAT EXACTLY IS RIGHTS-MANAGED LICENSING (RM)?


Rights-managed licensing is a world standard method of licensing pre-made stock images with rights granted and the cost of licensing determined by how the image will be used such as area of use, duration, territory print runs where applicable and so on.


I CAN’T FIND MY INTENDED USE WHEN USING THE ONLINE RM LICENSE CALCULATOR?


Our online Rights-managed license calculator lists many common uses but does not cover every possible use. If your use is not displayed then please contact us.


I WANT TO LICENSE MORE THAN ONE IMAGE. CAN I GET A BULK DISCOUNT?


Yes indeed if you intend to license multiple images then we offer bulk discounts. The level of discount is determined by the amount of intended image licenses. Contact us for more information.


I WANT TO USE A SINGLE IMAGE FOR MORE THAN ONE USE, DO I HAVE TO LICENSE THE IMAGE MULTIPLE TIMES?


Not necessarily. If you have multiple intended uses we can offer multi-use licenses which benefits from a far more economical pricing structure. For more information get in touch.


DOES SCIENCEPICTURE.CO SUPPLY IMAGES FOR EDUCATIONAL USES FREE OF CHARGE?


Nope. However we do offer special rates. Contact us for more information.


DOES SCIENCEPICTURE.CO PROVIDE ACCESS TO COMP IMAGES?


Firstly the term ‘comp images’ is not an abbreviation for complimentary image as is often asked. A comp image is a non-watermarked image supplied to established design houses for use in design mockups and compositing. Comp images are not used outside this mockup use whatsoever. Only registered users can request comp image access.


CAN I PURCHASE IMAGE LICENSES ONLINE? HOW DOES THAT WORK?


Yes image licenses can be purchased on this website. When you find an image you would like to license you can calculate the cost to license the image using our online license calculator via the image preview page. You can then proceed to purchase the license like any other electronic transaction paying with a credit card. Once payment is made the image becomes available to download for 90 days through your purchases section in your account. If you are having trouble making a purchase then contact us.


DO YOU SELL OR LICENSE 3D ANATOMY MODELS?


Nope.


ARE THE IMAGES ON THIS WEBSITE MEDICALLY ACCURATE?


We do not provide medical advice. Although we strive for scientific and medical accuracy in our imagery they are for creative uses. All of our content is not intended for medical diagnosis. If you have any medical or health related concerns please consult a healthcare professional.


HOW LARGE CAN I PRINT MY IMAGE?


The images available for license through this website are produced at a maximum resolution of 5370 x 3580 @ 300 dpi or approx. 17inches x 11inches. However these can be printed larger depending on the printing technique used. Please consult with your printer who will best advise on printing requirements. All images are available at a higher resolution than listed but may require digital production time resulting in additional costs. Contact us for more information.


I REALLY LIKE AN IMAGE BUT IT’S NOT QUITE RIGHT FOR MY NEEDS. CAN I HAVE IT CUSTOMIZED?


Yes absolutely! We are a state-of-the-art 3D production studio. We do not only license the images you see on this website - every image is hand crafted by our talented team of artists. Contact us for more information.


ARE THERE ANIMATIONS AVAILABLE FOR LICENSE ON THIS WEBSITE?


We do not currently have pre-made animations for license on our website. Although we do create animations for clients that we license to them on a Royalty-free license and have some animations offline in our asset collection. For more information please contact us directly.


I FOUND AN IMAGE I LIKE BUT WHAT I REALLY NEED IS AN ANIMATION. IS THAT A SERVICE SCIENCEPICTURE.CO OFFERS?


We are a well established and experienced specialist 3D production studio so yes animations are a core part of our offering. We specialise in mechanism-of-action or mode-of-action animations and and medical device animations. Contact us for more information.


I’M HAVING TROUBLE LOGGING INTO MY ACCOUNT, WHAT SHOULD I DO?


Have you forgotten your password? If so then there is a ‘Forgot Password’ button on the login page. This will facilitate a new password being sent to your email address. If you are still having difficulty then please email us.


WHAT IS YOUR RETURN POLICY?


If you are not satisfied with your purchase please contact us in writing within 48 hours for a refund on the licensing fee. Once you agree in writing not to use the licensed image we will credit your account with the license purchase price.


DOES THIS WEBSITE USE COOKIES?


Yes our website use cookies purely to add to your user experience by saving small amounts of data about your preferences and information. It is our way of remembering you as a user of our website.


WHAT IS SCIENCEPICTURE.CO’S POSITION ON USER PRIVACY?


We value our own privacy when visiting other websites so we expect our users to do the same on our website. We guarantee to not share any information whatsoever that is provided as part of registering with our website or any other information gathered.


ARE SCIENCEPICTURE.CO THE BEST IN THE WORLD AT CREATING SCIENTIFIC IMAGERY?


That’s our mission.


ARE THERE ANY REAL PHOTOGRAPHS OR MEDICAL SCANS AVAILABLE TO LICENSE HERE?


Nope.


WHAT IS A LIGHTBOX?


A lightbox is an online facility that allows a user to quickly add/remove images to as they browse the website for later reference. These selections can then be reviewed and ediited at a later stage by accessing the lightbox area in their user account. Images can be added or removed from the lightbox by clicking the icon in the bottom right corner of the thumbnail. (Please note that you must be a logged in registered user to use this facility)